OGS Facility Management

FAQ

FAQ General Question

Facility Management is a profession dedicated to supporting people  deals with issues of comfort, safety, accommodation of the equipment and services that support the operation, security, and sustainability of structures, grounds, infrastructure, and real estate are referred to as facilities management.

Administrative.
Soft Services.
Electrical Maintenance.
Plumbing Maintenance.
STP Plant Maintenance.
Swimming Pool Maintenance.
WTP Maintenance.
Security Services.
Pest Control Services.

The charges of facility management services vary based on the type of service. Talk to us for the best price we will keep in mind to keep you happy. 

Facilities managers are responsible for the security, maintenance and services of work facilities to ensure that they meet the needs of the organisation and its employees. Facilities managers essentially look after all of the services that helps a business or other organisation do its work.

  • Supporting people.
  • Establishing processes.
  • Facilities upkeep and improvement.
  • Technology integration.
  • Putting it all together for facilities management.

Organising Maintenance, Repairs and Security of the Building and Premises. Facilities managers are usually in charge of organising the security, maintenance and repairs of your building. This protects employees and their property, prevents unauthorised access and ensures your building meets legal requirements.

Soft services are generally a set of services which provides a pleasant and more secure environment which usually involves more human interaction. For ex: housekeeping service, payroll management, pest control, front office management, pantry services, front desk support, Landscaping.

Hard facility management service are basically engineering services structured within the building and cannot be removed. For ex: Electro mechanical services, plumbing, HVAC, etc.

Effective communication, in-depth knowledge of the subject, and people skills will help motivate the facilities management team. A great FM will actively engage with staff and vendors to bring out the best performance. Great FMs see key vendors as strategic partners and not simply as service vendors.

There are six main KPIs for facility maintenance management.

  • Reactive vs. planned maintenance.
  • Work order backlog.
  • Budget.
  • Preventive maintenance compliance.
  • Average time to completion.
  • Reactive response time.
  • Profit Maximization.
  • Proper Mobilization.
  • Improved Efficiency.
  • Business Survival.
  • Balanced Structure.

Managing and maintaining multi-tenanted properties comes with its share of challenges and the Facility Manager in Facility Management requires a varied skill set. However, the challenges increase manifold if a certain number of apartments/offices are unoccupied or rented out. Here we discuss some effective methods that a facility manager can deploy to efficiently control aspects like security, safety, parking, and office/apartment maintenance issues.

  • Administrative
  • Soft Services
  • Electrical Maintenance
  • Plumbing Maintenance
  • STP Plant Maintenance
  • WTP & Ro Plant Maintenance
  • Swimming Pool Maintenance
  • Security & Safety Services
  • Pest Control Services
  • Cost Control.
  • Multitasking & Coordinating Teams. 
  • Time Management. 
  • Handle Failure. 
  • Maintenance of Aging Equipment & Facilities.

The facility manager should conduct periodic visits to unoccupied apartments to check for leakages, electrical issues, gas leaks, etc. The owner is to be informed to rectify the issue within an agreed timeline, failing which, the facility manager should take the onus to get it fixed.

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